Commercial Partnerships & Operations Director

Accountabilities:

• • Lead high-priority commercial initiatives by developing project plans, establishing milestones, managing dependencies, mitigating risks, and ensuring strategic outcomes are delivered on time.
  • Drive cross-functional execution across Commercial, Product, Engineering, Clinical, Operations, Legal, and external partner teams.
  • Manage strategic partnerships throughout their lifecycle, establishing governance structures, aligning objectives, facilitating executive engagement, resolving risks, and ensuring successful execution.
  • Develop analytical models, dashboards, performance trackers, and reporting tools to monitor results and generate actionable commercial insights.
  • Prepare executive-level presentations, reports, recommendations, and decision materials that clearly frame strategic options, tradeoffs, risks, and opportunities.
  • Translate enterprise commercial priorities into actionable plans with clear owners, timelines, deliverables, and accountability.
  • Proactively identify execution risks, resolve dependencies, and maintain momentum across multiple high-priority workstreams.
  • Design and implement scalable processes, tools, templates, and reporting mechanisms that improve visibility, coordination, and operational effectiveness.
  • Coordinate external partner and customer relationships, ensuring effective communication, follow-up, accountability, and delivery against commitments.
  • Act as a trusted commercial advisor by challenging assumptions, anticipating enterprise risks, recommending solutions, and maintaining alignment across high-stakes initiatives.
  • Establish strong relationships with internal and external stakeholders and progressively take ownership of a portfolio of strategic initiatives.
  • Support leadership decision-making through high-quality analysis, clear recommendations, and concise executive communications.

  Requirements:

  • 6–10 years of experience in healthcare consulting, healthcare technology, business operations, program management, partnerships, or a similar execution-focused role within a high-growth healthcare organization.
  • Strong knowledge of Medicare, Medicare Advantage, value-based care, healthcare operations, and payer-provider dynamics.
  • Proven experience managing complex, cross-functional initiatives involving multiple stakeholders, competing priorities, and significant dependencies.
  • Experience in a Project Management Office (PMO) or dedicated program management role is a strong advantage.
  • Exceptional organizational and project management capabilities, with a demonstrated ability to bring structure, accountability, and execution discipline to complex programs.
  • Experience managing external partners or customers, including coordinating meetings, driving follow-ups, managing expectations, and ensuring successful execution.
  • Strong analytical capabilities with advanced proficiency in AI tools, Excel, and Google Sheets.
  • Experience developing financial models, dashboards, trackers, performance reports, or other analytical tools used for business decision-making.
  • Excellent written, verbal, and visual communication skills, with the ability to synthesize complex information into clear, actionable executive-level insights.
  • Demonstrated ability to influence stakeholders and drive outcomes through organization, collaboration, communication, and execution rather than formal authority.
  • Ability to manage multiple priorities effectively in a fast-paced environment while adapting to evolving business needs.
  • Strong strategic thinking combined with a highly practical, execution-oriented mindset.
  • High level of ownership, attention to detail, sound judgment, and ability to operate independently.

  Benefits:

  • Competitive base salary of $150,000–$195,000 USD, depending on factors such as experience, qualifications, market data, and internal equity.
  • Equity opportunities.
  • Performance-based bonus program.
  • 401(k) matching.
  • Regular compensation reviews.
  • Comprehensive medical, dental, and vision coverage.
  • Generous flexible time-off policy.
  • Remote-first work environment.
  • No-Meeting Fridays to support focused work and work-life balance.
  • Monthly company holidays.
  • Access to mental health and well-being resources.
  • Professional development funding, learning programs, mentorship, and regular performance feedback.
  • Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.
  • Reimbursement for eligible home-office setup expenses.
  • Monthly cell phone and internet stipend.
  • Paid parental leave for all new parents.
  • Opportunity to collaborate with global teams in a remote-first environment.
  • Additional employee wellness, learning, and professional development benefits.