Commercial Insurance Specialist

About the Client

Tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports insurance professionals by managing essential administrative processes that keep the business running smoothly.

Role Overview

As an Underwriting Specialist (Commercial), you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.

We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.

Key Responsibilities

• Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts.
• Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes.
• Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements.
• Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages.
• Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation.
• Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements.
• Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests.
• Maintain accurate records across insurance management systems, CRMs, and carrier portals.
• Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary.
• Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines.