Commercial Insurance New Business Broker (Remote First)

About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily. We're looking for a sales-driven New Business Broker to join our growing Commercial team. This is a fantastic opportunity for a client-centered sales professional who holds themselves to the highest standards and aligns their success with that of the customer. We're boldly going where no insurance broker has gone before! Reporting to the Team Lead, you'll act as the first point of contact with new prospects with the goal of making them new clients. Bonus: There's no cold calling or prospecting required - we provide the leads and accounts!

Responsibilities:

• Drive New Business: Continually engage leads provided to you by Zensurance to convert requests for insurance into customers.
• Client Consultation: Evaluate the needs of prospective clients to make expert recommendations on necessary coverages.
• Seamless Service: Provide continuous support from quote to sale to ensure a seamless client experience within set timelines.
• Product Expertise: Demonstrate a thorough understanding of our insurance products and educate clients on their policy coverages and needs, breaking down complicated concepts into simpler terms.
• Operational Improvement: Recommend operational changes to our processes to support further improvement of the overall customer experience.
• Collaboration: Connect with external stakeholders (underwriters, insurance companies) and work as part of the team to achieve shared goals.
• Reporting: Provide weekly flow updates to enhance programs and pricing.

Requirements:

• Licensing & Commercial Experience: You hold a valid broker license for your province and have 1+ years of P&C experience. Previous commercial broking experience is strongly preferred.
• Professional Development: CIP, CAIB, or CRM designation is a bonus.
• Client-First Communication: You're skilled at translating complex insurance concepts into simple, clear language that clients appreciate.
• Workflow Efficiency: Proven ability to utilize a BMS or other digital tools to streamline your workflows and manage high-volume client data.
• High-Impact Collaboration: You thrive working with colleagues, underwriting teams, and partners to achieve shared goals and deliver seamless service.
• Solution-Oriented Drive: You approach challenges with persistence and agility, consistently meeting set targets and finding innovative solutions.
• Exceptional Organization: You have strong prioritization skills and demonstrated flexibility in managing a diverse portfolio of clients and tasks simultaneously.
• Detail-Focused Execution: You maintain a sharp attention to detail, ensuring accuracy in all policy and account management processes.