Commercial Account Executive

Responsibilities

Pipeline Development

• Own and develop a robust pipeline of primary care team innovators.
• Identify, prioritize, and pursue high-potential prospects using outbound and inbound strategies.
• Build and execute tailored account plans to open doors and progress opportunities.
• Leverage AI tools (e.g., prospecting assistants, intent data platforms) to identify whitespace, personalize outreach at scale, and prioritize the highest-potential accounts.

Customer Engagement & Sales Execution

• Lead compelling discovery conversations with physician leaders, administrators, technical, and clinical ops teams.
• Deliver high-impact product demonstrations and presentations that connect Elation’s capabilities to clinical, operational, and technical pain points.
• Drive deals through the full sales lifecycle, from initial contact through negotiation and contract execution.
• Excel as a storyteller — crafting narratives that make clinical and operational value viscerally real to both analytical buyers and mission-driven clinical teams.
• Deliver persona-specific narratives for distinct buyer types — physician, COO, CMO, and IT/security — adapting clinical, operational, and technical value frames using AI-assisted content preparation

Quota & Account Planning

• Develop and execute monthly, quarterly, and annual plans to meet or exceed sales goals.
• Use data and insights to identify whitespace, prioritize accounts, and personalize outreach strategies.
• Attend key industry events and conduct on-site visits to build trust and uncover deeper needs.

AI-Augmented Selling

• Proactively adopt and champion AI tools to increase personal capacity — from call prep and follow-up drafting to pipeline analysis and presentation personalization.
• Use AI-assisted research to enter every meeting with contextual depth: understanding a practice’s patient panel, payer mix, quality gaps, and competitive landscape before the first call.
• Continuously evolve your workflow as new AI capabilities emerge, modeling the adaptability Elation expects from all team members.

Cross-Functional Collaboration

• Partner with marketing to tailor campaigns and events for the Care Team Innovator segment.
• Relay market feedback to product and implementation teams to improve customer experience and solution fit.
• Coordinate inter