Collections Specialist

Job Overview

Jensen Hughes is seeking an experienced and proactive Collections Specialist to be a vital part of our Project Finance Department. This role is ideal for a driven, career-oriented professional who can effectively manage deadlines, continuously seek process improvements, and work efficiently in a dynamic environment. The Collections Specialist will focus on reducing Days Sales Outstanding (DSO) for a designated region and collaborate closely with Clients, Project Managers, and Project Financial Accountants to resolve outstanding accounts receivable (AR) issues. This role offers flexibility, with remote options available across the United States.

Key Responsibilities

• Reduce aged accounts receivables and lower DSO within an assigned portfolio.
• Execute daily business-to-business collection outreach efforts.
• Engage with clients across various U.S. industries to secure payments.
• Maintain detailed records of outreach actions, outcomes, and follow-up steps.
• Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments.
• Escalate collections issues to leadership when necessary.
• Identify, document, and implement best practices and process improvements.

Qualifications

• 3-5 years of relevant experience in billing, collections, or related fields.
• Background in project or service-based firms (preferred).
• Familiarity with large ERP or accounting software (preferred).
• Strong ability to multitask, handle pressure, and thrive in a fast-paced environment.
• Excellent attention to detail and focus on transactional accuracy.
• Strong sense of urgency with the ability to prioritize competing deadlines independently.
• Self-motivated and capable of working both independently and as part of a team.
• Proficiency in MS Office, with advanced skills in Excel.