Cloud Platform Engineer

About the role:

8am is looking for a Cloud Platform Engineer to help us build and maintain our next-generation platform. You will be a member of the Platform Engineering Organization, which is responsible for the software and infrastructure management focusing on availability, performance and security of core service layers supporting our payments platform and practice management software. We serve over 200,000 legal professionals and process over $18 billion in payments every year! You will work closely with our development teams to ensure they have the tools needed to build, test, and deploy code with ease and ensure software and quality engineer success. You will engineer and maintain configuration management environments, software delivery pipelines, IaC processes, technical governance and observability tools among other areas of platform availability.

This role is hired through an Employer of Record (EOR) partner in the Czech Republic.

About us:

8am builds software that helps professionals run stronger businesses. Our platform powers payments, client experience, and operational workflows for legal, accounting, and other service-based businesses. U.S. based professionals count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

More than 250,000 professionals across the U.S. rely on our products every day. As we continue to grow, we’re investing in the next generation of our platform and are looking for experienced engineers who want to help shape its future.

What you'll do:

• Automate deployment, monitoring, and management for 100% AWS cloud based infrastructure
• Develop, implement and own developer focused internal tooling and automation as your product
• Share in new feature design as the cloud SME supporting container/k8s first designs
• Create and maintain automated Ci/CD pipelines that streamline the release process and ensure high-quality code is delivered rapidly and continuously in a safe and compliant manner
• Develop, manage and enhance the Internal Developer and Production Platforms achieving maximum availability and stability metrics
• Collaborate with developers to identify pain points and bottlenecks in the development process and design and implement solutions that improve the developer experience and increase overall productivity
• Put together comprehensive onboarding programs and training resources to seamlessly integrate new developers into the organization
• Participate in an on-call rotation and provide emergency support occasionally outside of normally scheduled hours as needed
• Evolve and extend observability tools and systems to determine and resolve performance and usability issues

About you:

• 5+ years of professional technical experience in software engineering, AWS cloud operations or a related function.
• 3+ years of experience within a DevOps, INF or Platform Engineering role
• Experience implementing and maintaining kubernetes specific Ci/CD pipelines using CircleCI (preferred), ArgoCD (preferred), Jenkins, Github Actions, Gitlab, Azure Devops, etc.
• Experience creating internal tooling that supports developer productivity
• Experience designing and implementing automated development environments
• Documented experience provisioning and managing infrastructure in a public cloud environment such as AWS (heavily preferred), Google Cloud Platform, or Azure
• Experience with Linux container technologies, such as Docker, OCI, LXC and ability to administer, build and deploy images in an a