Cloud Operations Manager
About the role
The Work
Oracle is seeking a Cloud Operations Manager to support the Army IPPS-A program as part of a large-scale migration, cloud operations, and sustainment effort within Oracle Cloud Infrastructure (OCI). This role leads the operational management and optimization of the cloud-hosted PeopleSoft ecosystem for a large, complex, mission-critical enterprise environment. The Cloud Infrastructure Operations Manager is responsible for leading all operational aspects of the platform, including upgrade planning and coordination, patch deployment, performance optimization, system reliability, cybersecurity compliance, and environment lifecycle management. The manager ensures stable, secure, and high-performing PeopleSoft environments that support mission-critical Army business, HR, personnel, pay, and related operations.
Key Responsibilities
- Strategic Planning & Governance
- Develop and maintain the PeopleSoft cloud infrastructure roadmap, including upgrades, patch cycles, capacity planning, environment lifecycle activities, and modernization initiatives.
- Collaborate with architecture, development, cybersecurity, testing, operations, and mission/business leaders to define operational standards, service levels, support models, and platform governance.
- Establish governance frameworks for environment management, configuration control, change management, release coordination, and operational risk management.
- Coordinate planning across development, test, pre-production, production, and other IPPS-A environments to ensure operational consistency and mission readiness.
- Cloud Infrastructure Management
- Oversee day-to-day operations of PeopleSoft environments and related IPPS-A ecosystem components, including Ab Initio, OAS/OAC, Kafka/Confluent, Oracle GoldenGate, and Stonebranch Scheduler across development, test, pre-production, and production tiers.
- Manage cloud infrastructure services such as compute, storage, networking, backup/recovery, monitoring, logging, and operational tooling to ensure performance, resilience, and reliability.
- Ensure high availability, disaster recovery readiness, backup/recovery alignment, and adherence to program resilience standards.
- Coordinate with OCI platform teams, database teams, application administrators, system integrators, and mission stakeholders to maintain stable and secure environments.
- Upgrade & Patch Lifecycle Management
- Plan, schedule, coordinate, and execute PeopleSoft application and PeopleTools upgrades, Ab Initio updates, OAS/OAC updates, Kafka/Confluent updates, Oracle GoldenGate updates, Stonebranch Scheduler updates, CPU/PSU patches, OS patches, database patches, and other technical refresh activities.
- Lead cross-functional teams through end-to-end upgrade cycles, including impact analysis, planning, environment preparation, testing, validation, deployment, rollback planning, and post-implementation review.