Clinical Supervisor, Virtual Clinical Operations

About Us

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

Job Summary

Interwell Health is seeking a Clinical Supervisor to lead a team of RN Care Managers within our Virtual Clinical Services organization. This team partners closely with other interdisciplinary members to deliver coordinated assessments, education, care planning, and targeted interventions for patients across multiple states through telephonic and virtual care models. Reporting to the Manager/Senior Manager, you will provide direct supervision, coaching, and clinical leadership while serving as a subject matter expert for virtual clinical operations. You will collaborate with clinicians, practice partners, and internal stakeholders to ensure high-quality care delivery, strong clinical standards, and an exceptional patient experience.

Please note, we currently have two Supervisor openings available; both are Full Time, Remote opportunities.

What You’ll Do

• Provide leadership, coaching and development for all direct reports to maintain an engaged and productive workforce.
• Monitor, supervise and balance workflow of the interdisciplinary virtual clinical care team.
• Ensure adequate staffing levels and manage clinician schedules to meet patient demand and needs.
• Partner with managers to set, communicate, and monitor clinician performance goals, ensuring alignment with program objectives and quality standards.
• Provide ongoing coaching, constructive feedback, and performance support to clinicians, proactively addressing performance issues and identifying opportunities for improvement, growth, and professional development.