Clinical Resource Specialist

See your work in a new light.

At LUX Infusion, we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.

What We’re Looking For

QUALIFICATION REQUIREMENTS

• Must hold an unexpired Registered Nurse license, in good standing.

• Prefer two to five years of experience with a record of achievement.

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

• Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).

QUALIFICATIONS PREFERRED

• Bachelors’ degree in nursing or equivalent required (nursing degree preferred).

• State Board of Nursing License required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Knows, understands, and demonstrates the organization’s mission, vision and values.

• Demonstrates knowledge and skills to competently care for all assigned patients

• Completes screening assessments of physician assigned cases to determine medical necessity/status determination needs. Reassesses, monitors, and modifies transition needs as appropriate.

• Conducts concurrent medical record review using established medical necessity criteria to determine correct level of care for patients.

• Provides education to all health care team members regarding requirements to meet regulatory standards.

• Promotes effective and efficient utilization of clinical resources from start of care to finish.

• Serves as a patient advocate.

• Assists in creation of Letters of Medical Necessity and Appeal Letters for MD

NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Ability to prioritize and handle multiple tasks and projects concurrently.

• Must have scheduling flexibility and be able to work overtime.

• Develop and maintain relationships with physicians, hospital, patients, and other ancillary medical professionals.

• Careful attention to detail.

• Performs related duties as requested.

• Participates in quality assurance activities and audits as directed.

KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS

• Ability to actively communicate, inspire and motivate all levels of staff.

• Ability to think and act strategically and proactively.

• Ability to maintain accurate records and prepare reports and correspondence related to the work.

• Ability to maintain favorable public relations.

• Ability to organize and coordinate the work of others.

• Ability to set priorities.

• Excellent verbal, written, and communication skills.

• Excellent group presentation skills.

• Excellent analytical skill.

Communication Skills

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Computer Skills

• Become and remain proficient is all programs necessary for execution.

You may be a great fit if you bring:

• Deep care about the human impact of your work
• Clear communication and effective collaboration skills
• Strong ownership and accountability for your responsibilities
• Comfort learning, adapting, and growing in a dynamic environment
• A desire to be part of a team that values empathy and high standards

You don’t need to check every box - we care just as much about how you show up as what’s on your resume.

Why LUX Infusion

At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection.

Here, you’ll find:

• Purpose‑driven work with real impact
• A patient‑first, clinician‑led culture
• Supportive, collaborative teammates
• The opportunity to grow with a company building something meaningful

Come help us elevate infusion care - and see what’s possible when care comes first.

Pay Range/Rate

$43

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$45 USD