Clinical Quality Coordinator

Accountabilities:

• • Identify patient populations that meet program inclusion and exclusion criteria using established protocols and methodologies.
  • Review medical records and collect accurate, relevant patient information for quality programs and national databases.
  • Ensure data is compiled, documented, entered, and maintained accurately and within required timelines and caseload protocols.
  • Participate in morbidity and mortality conferences and other relevant meetings to support reliable identification and documentation of adverse events.
  • Apply standardized definitions and methodologies and participate in inter-rater reliability testing to maintain consistency and data quality.
  • Identify opportunities to streamline and improve data collection, review, and reporting processes.
  • Use appropriate software applications and data resources to collect, analyze, and present clinical quality information.
  • Analyze quality data and collaborate with physicians, clinical staff, and other stakeholders to develop solutions that improve processes and performance.
  • Build effective working relationships across nursing, health information management, informatics, surgical teams, and administrative functions.
  • Contact patients and families by telephone or written communication when required for quality database activities.
  • Serve as an internal and external educational resource by developing training materials and delivering presentations related to database processes and quality initiatives.
  • Participate in required program teleconferences, national conferences, and other quality-related activities.
  • Complete required training associated with applicable national quality databases and maintain proficiency in relevant methodologies.

  Requirements:

  • A Bachelor’s degree in Nursing or Respiratory Therapy with at least three years of hospital experience; alternatively, a Diploma or Associate’s degree in Nursing or Respiratory Therapy with three years of hospital-based quality outcomes experience.
  • Candidates with a Master’s degree may qualify with at least one year of hospital experience.
  • Three years of healthcare experience with an emphasis on process improvement activities and productivity systems is preferred.
  • At least one year of experience with clinical chart review and abstraction is preferred.
  • Strong understanding of clinical quality, healthcare data collection, documentation, and performance improvement principles.
  • Ability to accurately interpret medical records and apply inclusion/exclusion criteria and standardized quality definitions.
  • Strong analytical, research, and problem-solving capabilities, with the ability to translate data into practical improvement opportunities.
  • Proficiency with Microsoft Word, Excel, Access, and other software used to collect, analyze, and present data.
  • Strong computer literacy and the ability to learn specialized quality and database applications.
  • Excellent written and verbal communication skills, with the ability to communicate effectively with clinical, administrative, and physician stakeholders.
  • Strong interpersonal, relationship-building, diplomacy, negotiation, and alignment-building skills.
  • Ability to work independently while collaborating effectively with multidisciplinary teams.
  • Flexibility, assertiveness, sound judgment, and professionalism when interacting with colleagues and stakeholders at different organizational levels.
  • Ability to successfully complete required national quality database training.
  • Ability to meet the physical requirements of the position, including extended periods of standing and walking, lifting up to 30 pounds, pushing up to 50 pounds, and performing required dexterity-related tasks.

  Benefits:

  • Full-time position with a 40-hour workweek.
  • Remote work arrangement within the United States.
  • Exempt employment status.
  • Opportunity to contribute directly to clinical quality, healthcare data integrity, and performance improvement initiatives.
  • Exposure to multidisciplinary clinical teams and national quality measurement programs.
  • Opportunities to participate in professional conferences, teleconferences, training, and educational activities.
  • Opportunity to develop expertise in clinical data analysis, quality outcomes, chart abstraction, and healthcare process improvement.