Clinical Admissions Manager

About The Role

We are a startup with a big vision. Your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many clients we are able to treat. You'll work hand-in-hand with our team to facilitate admissions for thousands of clients. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health’s Admissions Team. This position is highly interactive and serves as a critical part of aiding our patients as the team will be completing biopsychosocial assessments.

We’re a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.

Responsibilities

• Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators
• Leads supervision, promoting growth and development including, but not limited to:
  • Performance reviews
  • Weekly one-on-one check-ins
  • Team meetings
  • Hiring, training, coaching, and development
  • Developing growth plans
• Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming
• Complete monthly chart audits to ensure compliance and quality assurance
• Collaborate with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle Management, and Utilization Review identifying opportunities for growth while developing, enhancing, and delivering policies and procedures to improve the quality of client experience and increase the efficacy of the admissions process