Client Services Business Analyst

Position Summary

The Client Services Analyst supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements.

Essential Functions

• Oversee and implement project plans from initial creative design to launch, making sure the application meets client requirements.
• Coordinate the Product Delivery, Application, and Client Services teams under the guidance of the Client Services Manager, ensuring timely delivery and high product quality.
• Coordinate with internal departments to develop content for Medical, Legal, and Regulatory (MLR) submissions, as well as training materials and testing procedures.
• Work with the Client Services Manager to prepare client presentations, meeting summaries, and action items.