Client Partner

What You’ll Do

Client Leadership & Executive Engagement

• Serve as executive sponsor for strategic accounts, building and maintaining C-level client relationships.
• Act as a trusted advisor, helping clients align business strategy with digital innovation and transformation opportunities.
• Lead client strategy reviews, roadmaps, and executive QBRs, ensuring alignment of Robots & Pencils’ work with measurable business outcomes.

Craft & Delivery

• Oversee end-to-end delivery of complex, multi-phase engagements, ensuring alignment across scope, budget, timeline, and quality.
• Identify and proactively manage dependencies, risks, scope changes, and escalations before they become blockers.
• Manage phased releases, production readiness, and transitions into operations and maintenance models.
• Bring an AI-forward mindset to your daily work, using tools like Claude to enhance delivery planning, reporting, and stakeholder communications.

Growth & Business Development

(Detailed growth and business development responsibilities continued in full job description.)