Client Partner, Health and Life Sciences - US-Based
About the role
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
As a Client Partner within our Healthcare & Life Sciences (HLS) team, you are accountable for acquiring new enterprise accounts and building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $10M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
Responsibilities
- Actively prospect and drive the acquisition of new, strategically aligned HLS accounts (net new logos) to grow the overall client base.
- Own and expand a portfolio of strategically important enterprise HLS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
- Build and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.
- Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.
- Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.
- Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.
- Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.
- Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.
- Lead strategic conversations with existing clients, while exercising discretion and independent judgment.
First Week
- Onboard and integrate into Toptal.
- Learn Toptal’s model and our value proposition.
First Month
- Come up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.
- Work with HLS Leadership to establish a portfolio strategy and build account plans.
First Three Months
- Establish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.
- Take full ownership of account progression, including pipeline development, deal execution, and revenue expansion.
- Apply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.
- Build strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.
First Six Months
- Expand your buyer network and deepen executive engagement.
- Drive net new opportunities by introducing additional capabilities and displacing competitors.
- Shape and influence client priorities, aligning Toptal’s solutions to critical initiatives.