Client Director

Job Title: Client Director

Locations: Remote

Reports to: RVP, Strategic Accounts

A Quick Snapshot

As a Client Director, you’ll be responsible for driving growth, retention, and long-term value across a small number of Conga's most important enterprise customers. This role blends new business development with ownership and execution of complex expansions and high-value renewals. Client Directors are the conductors of the account leading enterprise-wide sales motions and aligning Conga's full portfolio to customer priorities and transformation initiatives.

Why It’s a Big Deal

You’ll own a focused set of highly strategic accounts end to end. Build deep relationships across business and technical stakeholders — including executive leadership — and position Conga as a long-term partner aligned to their most critical initiatives.

Here’s What We’re Looking For

• Trusted Advisor. You establish credibility as a strategic partner by deeply understanding each customer's business, industry, and operating model. Provide guidance that connects Conga's capabilities to measurable business outcomes — not just product features.
• Customer and Market Insight. You maintain a strong point of view on each account's strategy, competitive landscape, and internal dynamics. Leverage public signals, executive engagement, and internal relationships to anticipate needs and shape opportunities.
• Business Planning & Value Articulation. You build and present executive-level business cases that tie Conga solutions to financial and operational impact. Use ROI modeling, benchmarking, and value frameworks to support decision-making and investment.
• Pipeline & Forecast Management. Maintain a disciplined pipeline aligned to account strategy, with clear next steps and progression. Ensure accuracy in forecasting.