Client Content Specialist
About the role
Responsibilities
Our Client Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications solutions.
In this role, specialists will work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives. Working as a team, our specialists are the primary point of contact for our clients throughout the distribution process and act as product experts and strategists to align service offerings with a client’s communication needs. Specialists also offer recommendations on content best practices to help increase engagement and visibility.
PR Newswire supports specialists through career progression and personal growth opportunities as they advance within the role. Together, we encourage growth, celebrate success, and work toward always becoming a better partner for our clients. We take pride in our service and support of one another.
What we are looking for
- Team player who is self-driven to exceed core metrics and department goals
- Someone looking to work collaboratively with others within a hybrid work setting
- An individual with a passion for customer service who finds fulfillment in helping others
- A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation
- 1+ years of experience in content creation, customer service, or related field required
- BA degree in a communication-related field required
- Knowledge of SEO, AEO, GEO and content best practices desired
- Expertise in PowerPoint, Canva, and public speaking a plus
- Overtime and holiday coverage may be required based on business needs
What we offer
- Hybrid work model based on performance and career progression
- Introductory training program for our proprietary systems
- Opportunities for career progression and advancement
- Flexible Time Off
- Evening and weekend shifts are eligible for pay differentials
- Hybrid - 2 days a week in our local office if you are located in Montreal