Chief-of-Staff, Global Operations & Services (GO&S)

What You’ll Do:

• Act as a trusted advisor to the SVP of Global Operations and Service, providing strategic counsel and operational support on critical business decisions and goals.
• Manage the Global Operations and Service SVP’s office, including prioritizing operational topics, preparing briefing materials, and coordinating high-level meetings.
• Manage weekly GO&S leadership staff meetings including, but not limited to, setting the agenda, providing insights and analysis to inform strategic conversations and tracking follow through to increase accountability
• Support key strategic initiatives including board materials, investor presentations, town hall presentations, leadership meetings, and annual planning
• Work cross-functionally with departmental leaders and stakeholders to kick-off, actionize, and provide support across key company initiatives
• Oversee our goal-setting process, working with our management team to set, align and track company goals
• Drive and lead critical strategic operational projects to deliver results

What We’re Looking For:

• Previous experience in Chief of Staff, Operations, or Strategy roles working closely with senior management
• Agile and action-oriented with a proven ability to drive results
• Excellent written and verbal communication skills, and comfortable interacting with senior leaders, external partners, and staff at all levels
• Exceptional analytical, problem-solving, and project management skills
• Demonstrated ability to lead a large portfolio of strategic initiatives and projects in a cross-functional environment on tight deadlines
• Thrives in ambiguous situations and has a bias for action, high emotional intelligence