Channel Account Manager III

Accountabilities:

• • Manage, develop and strengthen relationships across a portfolio of strategic partners, through both virtual and in-person meetings, visits and presentations.
  • Drive mutual growth by building trusted, productive relationships with partners and identifying opportunities to increase the value of the partnership.
  • Develop strong working relationships with partner teams across sales, marketing and product strategy.
  • Communicate the organisation's strategic direction and ensure partners understand how their individual strategies can align with broader business objectives.
  • Define and execute sales strategies designed to increase portfolio profitability, accelerate growth and deliver meaningful value for partners.
  • Identify and develop expansion opportunities through upselling, cross-selling and new-business prospecting within partner customer bases.
  • Establish short- and long-term growth opportunities and create actionable plans to convert them into revenue, new business and increased market share.
  • Analyse portfolio performance, sales indicators and other business data using tools such as Excel and Google Sheets to identify trends, opportunities and areas for improvement.
  • Establish effective relationship governance, including regular business reviews, revenue discussions and performance assessments with partners.
  • Prepare and present regular portfolio updates to management, covering performance indicators, forecasts, opportunities, risks and challenges.
  • Maintain a strong focus on achieving sales, portfolio growth, revenue and partner-retention objectives.

  Requirements:

  • Proven experience in account management, customer portfolio management, channel management or partner sales, with a strong focus on commercial results.
  • Demonstrated success in sales and negotiation, supported by measurable achievements such as revenue growth, customer acquisition or portfolio retention.
  • Completed bachelor's degree or equivalent higher education qualification.
  • Strong analytical capabilities and experience working with performance metrics and commercial data.
  • Proficiency with Excel, Google Sheets and CRM platforms for managing accounts, analysing performance and tracking opportunities.
  • Excellent interpersonal and communication skills, with the ability to build lasting relationships both remotely and in person.
  • Strong results orientation and a demonstrated ability to meet or exceed sales, portfolio growth and partner-retention targets.
  • Strong presentation skills and confidence communicating with different stakeholder groups, including through virtual meetings.
  • Willingness and availability to travel as required for partner meetings, visits and business activities.
  • Postgraduate education is an advantage.
  • Experience working in technology companies or startups is a plus.
  • Familiarity with CRM solutions such as Salesforce is advantageous.
  • Additional training or certifications in sales, negotiation, account management or remote selling are valued.
  • Experience delivering engaging online and in-person presentations using platforms such as Google Meet, Zoom or Microsoft Teams is a plus.

  Benefits:

  • Full-time position based in Brazil with a remote working arrangement.
  • Opportunity to manage a strategic portfolio of partners and directly influence revenue and business growth.
  • Exposure to sales, marketing, product strategy and business development functions.
  • Opportunity to build and strengthen relationships with strategic business partners.
  • A commercially focused role combining account management, sales strategy and business development.
  • Opportunities to work with data, performance analytics and modern CRM tools.
  • Dynamic environment with potential exposure to technology and startup-oriented business practices.
  • Opportunities for professional development through sales, negotiation and account-management responsibilities.