Casino Manager

Accountabilities:

• • Lead the go-to-market strategy for the casino offering across Canada, including Ontario and future regulated provinces.
  • Own day-to-day commercial performance, with accountability for revenue, retention, player value, and sustainable growth.
  • Localise the casino proposition for Canadian audiences, including game selection, promotions, UX, and player journeys.
  • Monitor and analyse key performance indicators such as GGR, NGR, ARPU, retention, and player lifetime value to inform commercial decisions.
  • Develop and optimise promotional, loyalty, and bonusing strategies designed around Canadian player behaviour and market dynamics.
  • Build and manage relationships with game providers, aggregation platforms, and other external partners.
  • Ensure casino operations comply with applicable Canadian gaming regulations, including requirements overseen by AGCO and iGaming Ontario.
  • Partner closely with Product, CRM, Marketing, Compliance, and Data teams to improve player experience and accelerate market growth.
  • Track competitor activity, regulatory changes, market trends, and emerging opportunities across the Canadian iGaming landscape.
  • Take hands-on ownership of operational priorities while balancing commercial objectives, player experience, and regulatory requirements.

  Requirements:

  • Experience in iGaming, online casino operations, or a closely related gaming environment, ideally within regulated markets.
  • Strong knowledge of the Canadian gaming landscape, particularly Ontario and the AGCO/iGaming Ontario regulatory environment.
  • Demonstrated ability to drive casino growth through commercial strategy, promotions, player engagement, and lifecycle initiatives.
  • Strong analytical capabilities, with experience interpreting casino KPIs and player data to optimise performance and make informed decisions.
  • Good understanding of casino platforms, game providers, aggregation solutions, bonusing tools, and player lifecycle management.
  • Ability to combine strategic thinking with hands-on execution and operational ownership in a fast-moving environment.
  • Strong stakeholder management and cross-functional collaboration skills, with the ability to work effectively across commercial, product, marketing, compliance, and data functions.
  • Strong understanding of localisation and the ability to adapt casino experiences to the needs and behaviours of a specific market.
  • Commercially minded, proactive, and comfortable working with significant autonomy and accountability.
  • Genuine passion for gaming and creating engaging, competitive, and responsible player experiences.

  Benefits:

  • Private healthcare coverage supporting physical health and overall wellbeing.
  • 33 days of annual leave, including public holidays, with additional increases based on tenure.
  • An additional 2 days after 3 years of service and a further 3 days after 5 years.
  • Flexible working arrangements with a fully supported home-office setup.
  • Employer-matched RRSP pension plan with a 3% company contribution.
  • Benefits package expected to evolve as the local Canadian entity is established.
  • An inclusive and supportive working environment committed to equal opportunity and diverse teams.
  • Reasonable adjustments available throughout the interview process to support an accessible candidate experience.