Carrier Sales Rep.

About Zelh

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Role Overview

Zelh is looking for a Carrier Sales Representative for one of our clients. In this role, you will be responsible for securing carrier capacity, negotiating freight rates, and ensuring seamless load execution from pickup to delivery. This is a fast-paced position ideal for someone who thrives in a dynamic sales and operations environment.

Key Responsibilities

• Source and develop capacity by building relationships with carriers.
• Negotiate competitive freight rates while protecting company margins.
• Cover customer loads by matching available carriers with shipments.
• Build and maintain a reliable carrier network.
• Ensure carriers meet customer service and compliance requirements.
• Communicate load details, pickup and delivery instructions, and expectations.
• Track shipments and proactively resolve transit issues.
• Collaborate with Account Managers and Customer Sales Representatives to secure capacity.
• Monitor market trends and lane pricing to make informed pricing decisions.
• Handle carrier onboarding and maintain accurate carrier records.
• Resolve carrier issues, detention requests, accessorial charges, and service failures.
• Maintain accurate notes and updates in the Transportation Management System (TMS).
• Ensure on-time pickup and delivery performance.
• Develop long-term relationships with key carrier partners.
• Meet daily, weekly, and monthly load coverage and margin goals.