Business Systems Engineer

Responsibilities:

1. Strategic Ownership & Relationship Management
   Business Requirements Gathering: Autonomously translate business problems into technical blueprints across business tools. 
   Quote to Cash: You are the primary technical expert for our quote to cash process, leveraging technology to streamline the process. 
   Mentorship: Guide and elevate team members on Salesforce best practices and AI development.
2. DevOps & Platform Reliability
   Version Control Management: Strong understanding of version control and how it is leveraged for seamless deployments.
   Technical Debt Reduction: Proactively identify opportunities to improve underlying Salesforce infrastructure so that system runs most optimally
3. Technical Governance ("The Code Gatekeeper")
   Standardization: Create and enforce the "Playbook" for how our team builds—moving the org away from technical debt and toward a "Flow-first, AI-assisted" architecture.
   Logic Review: Act as the final gatekeeper for team builds. You are responsible for ensuring all code (especially AI-generated code) is fully bulkified, secure, and follows strict error-handling standards.
   Integration Architecture: Own the design and maintenance of robust integration patterns, utilizing External Services, Named Credentials, and Apex Callouts to connect our tech stack.
4. AI-Assisted Development & Innovation
   Advanced LLM Workflow: Masterfully utilize Cursor and Claude to generate, debug, and refactor Apex and LWC. Take a business requirement and guide AI to produce production-ready, high-performance solutions.
   Test Class Strategy: Leverage AI tools to maintain 90%+ test coverage, ensuring that custom-built integrations and logic remain resilient through every release.
   Continuous Learning: Stay at the forefront of AI-assisted dev tools, identifying new ways to increase team velocity without sacrificing quality.

Requirements:

• Experience managing and scaling business systems, with a preference for growth-oriented environments. You should have a deep understanding of the end-to-end contracting through invoicing lifecycle (beyond just tool-specific shortcuts).
• Proven ability to apply systems thinking to complex problems. We value the ability to make high-level architectural decisions and manage system healthProven expertise in Salesforce administration and platform management
• A self-starter who is "platform-agnostic" and capable of quickly learning and managing new systems as the business scales.
• Netsuite experience is a plus