Business Systems Analyst

Job Overview

The Business Systems Analyst serves as the critical bridge between our internal business stakeholders and development team. In this role, you will own the requirements process end-to-end — partnering deeply with stakeholders to understand complex business needs across internal data initiatives spanning analytics, business intelligence, and reporting, translating those needs into clear, dev-ready documentation, and ensuring our development team can execute with confidence and minimal back-and-forth. This role is essential to how we deliver these initiatives efficiently and at scale.

Essential Duties & Responsibilities

• Own the intake and discovery process for internal data initiatives, ensuring requirements are fully understood and documented before development resources are engaged.
• Lead requirements-gathering sessions with business stakeholders, applying techniques that draw out needs stakeholders may not yet be able to fully articulate — particularly in analytics and BI contexts where desired outcomes often emerge through iteration.
• Translate business requirements into clear, dev-ready documentation including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can act on independently.
• Contribute to a groomed and prioritized requirements backlog in collaboration with the Technical Project Manager, ensuring development always has well-defined work ready to execute.
• Serve as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and communicating status, trade-offs, and decisions clearly.
• Partner with stakeholders to ensure successful implementation and adoption of delivered solutions.