Business / QA Analyst

Accountabilities:

• • Collaborate with business stakeholders to understand, document, and improve operational workflows, identifying opportunities for new features and process enhancements.
  • Elicit, analyze, and document business and functional requirements, translating them into clear user stories and acceptance criteria in Jira.
  • Maintain traceability between business objectives, requirements, MVP definitions, and delivered functionality while keeping the team focused on project timelines.
  • Translate expected application behavior and business processes into comprehensive functional test cases and execute manual testing.
  • Establish and maintain QA practices, collaborating with QA Engineers on regression and performance testing and identifying opportunities for automation using tools such as Playwright.
  • Log, prioritize, track, and manage defects through resolution, working closely with developers and Product Owners to address issues efficiently.
  • Identify project risks, support mitigation planning, and monitor risks and issue-resolution progress throughout delivery.
  • Lead User Acceptance Testing (UAT) to validate that solutions meet business requirements and expected user outcomes.
  • Support beta testing by reproducing issues, coordinating with development teams, and monitoring product quality through release cycles.
  • Contribute to change management activities, including training content creation, user communication, and product adoption support.
  • Provide post-release and hypercare support, helping users troubleshoot issues and ensuring a smooth transition into new or updated solutions.
  • Assess the potential business value of proposed enhancements and help prioritize initiatives within project constraints.

  Requirements:

  • 8+ years of professional experience spanning Business Analysis and Quality Assurance, ideally within Agile environments such as Scrum or Kanban.
  • Strong understanding of software development lifecycles, business analysis practices, QA methodologies, functional testing, and defect management.
  • Hands-on familiarity with testing tools and test automation concepts; experience with Playwright is highly desirable.
  • Strong ability to gather, analyze, and translate complex business requirements into user stories, functional specifications, and actionable test scenarios.
  • Proven experience managing requirements and deliverables within strict project timelines and MVP constraints.
  • Excellent analytical skills, strong attention to detail, and a structured approach to problem-solving.
  • Familiarity with accounting and financial concepts.
  • Strong communication, collaboration, and negotiation skills, with the ability to align technical teams, business stakeholders, and product leadership.
  • Experience with Jira and Agile delivery practices.
  • Ability to work effectively in a remote, distributed, and cross-functional environment.
  • Flexibility to collaborate with teams operating across Central and Eastern Time zones, including regular overlap with North American business hours.
  • Fluent English is required, as interviews, documentation, meetings, and daily communication are conducted in English.
  • Experience supporting professional services organizations is a plus, particularly within sports, media, or entertainment.

  Benefits:

  • Fully remote position open across Latin America, including Brazil.
  • Full-time, permanent employment opportunity.
  • Remote-first collaboration with international, distributed teams.
  • Opportunity to work on high-value digital products for a global sports and entertainment environment.
  • Exposure to the full product lifecycle, combining business analysis, Agile delivery, quality assurance, UAT, and change management.
  • Opportunity to work with modern QA practices and contribute to test automation initiatives.
  • Collaborative, cross-functional environment with direct interaction across business, product, QA, and engineering teams.
  • International experience and regular collaboration with North American stakeholders.
  • Professional growth through exposure to complex business processes, digital products, and Agile delivery practices.