Business Operations Director

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

• We build and scale our own brands.
• We invest in AI and automation like few others in eCom.
• We test fast, grow fast, and help you do the same.
• Be part of a dynamic, diverse, and talented global team.
• 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

• Design and optimize the company’s operating model, including org structure, processes, and cross-team alignment.
• Lead PMO, program management, and transformation initiatives to ensure execution, delivery, and operational excellence.
• Build and drive data-driven decision-making through dashboards, KPIs, and scalable operational systems.
• Partner closely with the CEO to translate strategy into execution and systematize business growth across global teams.