Business Operations Analyst

Business Operations Analyst

Join our dynamic Business Operations Support (BizOps) team, as a Business Operations Analyst! You’ll be at the heart of delivering seamless operational excellence and outstanding customer support. In this role, you’ll collaborate closely with cross-functional teams, including System Operations and Implementation, to uphold and enhance the services we provide to our clients. As a key player with expertise in both the finance domain (70%) and technical aspects (30%), you’ll ensure that our solutions not only meet but exceed service level agreements through proactive monitoring, incident management, and data-driven workflows.

What You'll Do:

• Define, design and implement standard operating procedures to run business operations on behalf of Numerix SaaS clients.
• Perform daily monitoring activities and verification of reports for market and counterparty credit risk analytics including MTM, Greeks, PFE, CVA, FVA, VaR etc. for front and middle office users.
• Perform daily monitoring alerts on the success/failure of daily runs, batch processes and market data feeds. Perform periodic intra-day checks of the health of OneView applications, ancillary systems, processes, data feeds, to ensure operational integrity and fulfilment of SLAs.