Business Operations Analyst Jr.
About the role
About Us
Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence.
Role Overview
Join our dynamic Business Operations Support (BizOps) team, as a Junior Business Operations Analyst! You’ll be at the heart of delivering seamless operational excellence and outstanding customer support. In this role, you’ll collaborate closely with cross-functional teams, including System Operations and Implementation, to uphold and enhance the services we provide to our clients. As a key player with expertise in both the finance domain (70%) and technical aspects (30%), you’ll ensure that our solutions not only meet but exceed service level agreements through proactive monitoring, incident management, and data-driven workflows.
What You'll Do
- Define, design and implementation of standard operating procedures to run business operations on behalf of Numerix SaaS clients.
- Perform daily monitoring activities and verification of reports for market and counterparty credit risk analytics (i.e. MTM, Greeks, PFE, CVA, FVA, VaR etc) for front and middle office users.
- Monitor alerts on the success/failure of daily runs, batch processes and market data feeds, and assist in periodic intra-day checks of the health of OneView applications, ancillary systems, processes, and data feeds to ensure operational integrity and fulfilment of SLAs.
- Assist in responding to daily requests for operational support activities.
- Respond to requests for technical support, application issues, and feed issues; support triage and resolution, and escalate to relevant teams when needed.
- Support incident management activities in accordance with Numerix Incident Management policy, including monitoring alerts and assisting in incident resolution.
- Assist in the release of OneView application updates in pre-production, including coordination of dress rehearsals and parallel runs.
- Support the management and maintenance of market data documentation.
What We're Looking For
- 0–2 years’ experience in Financial Services (internships or academic projects in treasury/front/middle office are a plus).
- Bachelor’s degree in Finance, IT, or a related field.