Business Intelligence Lead

About the Company

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case.

About the Role

We are looking for a visionary leader to design, develop, and deliver strategic data-centric insights by leveraging next-generation analytics and BI technologies. This role is perfect for someone who wants to enable innovation and growth, is passionate about data storytelling, and brings a future-forward mindset, particularly around AI-driven BI and conversational intelligence.

Responsibilities

• Become an expert on internal and external data trends relevant to Netomi's business and product ecosystem
• Design and maintain BI dashboards and tools that enable teams to independently track and understand business metrics