Business Development Representative

About SMC National

SMC National helps dental group practices grow. The company has been recognized as one of Inc. 5000's fastest growing companies and is focused on becoming one of the best companies to work for.

Company Values

• Extreme Ownership - Own and deliver on clients' growth goals, taking responsibility for actions and being accountable for results.
• Unquenchable Curiosity - Continually seek out new ideas, perspectives, and experiences to maintain creativity and innovation.
• Determination - Value persistence to overcome challenges and achieve goals.
• Results Champions - Prioritize and celebrate measurable growth and client successes.
• Exceeding Our Own Expectations - Set high standards for quality, accuracy, and attention to detail.

Role Mission

Increase SQL volume, improve lead quality, and accelerate pipeline by engaging, qualifying, and nurturing inbound and marketing-generated leads.

Key Responsibilities

Lead Engagement & Nurturing

• Respond to inbound leads within defined SLAs (hot leads within 5 minutes).
• Execute multi-channel outreach via call, SMS, email, voicemail, and LinkedIn.
• Personalize outreach based on lead source, behavior, and ICP fit.
• Follow structured cadences for each lead type (FB lead form, webinar, download, referral, etc.).

Qualification

• Conduct discovery to determine fit based on practice size, revenue, decision-maker status, current marketing challenges, timeline, budget alignment, and tech stack.
• Document qualification notes clearly in HubSpot.

Lead Education

• Share relevant case studies, videos, and resources.
• Explain value proposition to prospects.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off and Sick Time
• Life Insurance
• Short and Long Term Disability
• 401k with match
• 9/80 schedule - every other Friday off
• Fully remote position with ability to work anywhere in the United States
• Supportive and empowering work culture