Business Development & Partnerships Executive - B2B
About the role
About Pulse Labs
Pulse Labs is a global UX research company backed by industry leaders such as Google and Amazon. We help the world's leading technology companies build better products by connecting them with real users and businesses to gather valuable insights.
About the Role
As our Business Development & Partnerships Executive, you'll own the entire journey - from identifying the right businesses to ensuring they successfully complete our research programs. You'll reach out to small and medium-sized businesses across Japan, build relationships with decision-makers, guide them through onboarding, and support them through program completion.
What You'll Do
- Find Great Businesses: Build a pipeline of qualified small and medium-sized businesses (typically under 300 employees). Reach decision-makers through calls, email, LinkedIn, networking, referrals, and in-person meetings where appropriate. Build trust and explain the value of participating in Pulse Labs' programs.
- Build Partnerships: Understand each business and determine whether they're a good fit. Answer questions, handle objections, and guide businesses through the decision-making process. Create positive relationships that encourage future participation.
- Manage the Entire Journey: Own the relationship from the first conversation through successful program completion. Guide businesses through onboarding and participation requirements. Coordinate scheduling, documentation, and communications with internal teams. Ensure participating businesses complete all required activities on time. Deliver a smooth, professional experience throughout the program.
- Keep Things Organized: Maintain an accurate pipeline using CRM tools. Track outreach, onboarding progress, and completed businesses. Share regular updates and collaborate closely with our global operations team.
What Success Looks Like
During this four-month contract, you'll:
- Build a strong pipeline of qualified businesses across Japan.
- Successfully onboard and support approximately 100 businesses through program completion.
- Build lasting relationships with business leaders across multiple industries.
- Help establish Pulse Labs as a trusted research partner in Japan.
Nice to Have
- Existing network within the Japanese business community.
- Experience working with small and medium businesses (SMBs).
- Experience in technology, SaaS, consulting, research, or professional services.
- Experience using CRM platforms such as HubSpot or Salesforce.
- Experience working with globally distributed teams.
Why Join Pulse Labs?
You'll work directly with businesses across Japan while helping some of the world's leading technology companies build better AI products. This is a unique opportunity to combine business development, relationship management, and program delivery in a fast-growing global company.
Compensation
This is a four-month contract with a performance-based compensation structure. You'll receive a combination of a monthly base retainer and performance incentives tied to successfully onboarding and supporting businesses through program completion.