Business Development Manager, Agent Division

Job Summary

We are thrilled to announce an exciting opportunity for a Business Development Manager in our Agent Division! This role is pivotal in driving remarkable growth across Trinity’s Agent network by supporting new business development, expanding existing customer relationships, increasing mode diversification, and empowering Agents to scale their individual businesses.

As a key partner to our Agents, you will have the chance to build and execute innovative sales strategies, uncover opportunities for market share growth, and showcase Trinity’s full suite of services to maximize long-term value. You will act as a vital connector to our internal resources, ensuring that our Agents are fully equipped to win, grow, and sustain a profitable business!

We are grounded in our Company’s Core Values, which guide our every action:

• Personal.Service.Excellence. We share an unwavering passion for serving others and take extreme ownership of creating the best possible experience!
• Make it Happen. With integrity, we are relentless in overcoming obstacles and consistently delivering beyond expectations!
• We Not Me. Through active listening and collaboration, we selflessly solve problems to create shared success!

Essential Functions

Business Development Execution

• Partner directly with Agents to identify, pursue, and close new business opportunities.
• Support prospecting efforts, pipeline development, and deal strategy across assigned geography.
• Assist in enterprise and complex opportunities including RFPs, Freight Projects, Managed Transportation opportunities, and strategic account growth.
• Drive expansion within existing accounts, focusing on increased share of wallet and mode diversification.

Agent Partnership & Growth

• Build strong working relationships with Agents, acting as a go-to resource for business development support.
• Help Agents create and execute growth plans aligned to their individual business goals.
• Support business reviews to identify opportunities for growth, retention, and improvement.
• Increase engagement across the Agent network within assigned region.

Cross-Functional Coordination

• Act as a conduit between Agents and internal teams including Pricing, Advanced Services, Contracts, and Admin.
• Ensure Agents have access to the right tools, data, and support to win and grow business.
• Collaborate with Sales Operations and Marketing to support sales materials, reporting, business reviews, and insights.
• Utilize Salesforce to track activity, maintain pipeline visibility, and document wins.

Market Awareness & Opportunity Identification

• Maintain awareness of market trends, capacity conditions, and competitive dynamics.
• Translate market insights into actionable opportunities for Agents.
• Identify gaps or barriers to growth and help navigate solutions.

Agent Network Support (as needed)

• Assist with identifying and engaging potential new Agents.
• Support recruiting efforts when applicable to drive long-term network growth.
• Participates in special projects and handles all other assigned duties as required.

Job Qualifications

• Minimum 3 years of experience in transportation, logistics, supply chain, or business development/sales within the logistics industry.