Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Accountabilities:

• • Conduct client interviews, research, and process observations to identify opportunities for automation and operational improvement.
  • Create process maps, workflow diagrams, requirements documents, and solution designs that translate business needs into optimized processes.
  • Design, build, configure, and test automated workflows using no-code and low-code platforms.
  • Troubleshoot workflow issues, refine existing solutions, and adapt configurations as user and business requirements evolve.
  • Act as a voice for end users, helping ensure solutions are intuitive, efficient, and aligned with customer expectations.
  • Provide first-line support to business and legal users working with contract lifecycle management and legal AI platforms.
  • Support data-quality activities, reporting, testing, system administration, and other operational needs.
  • Facilitate workshops, client presentations, discovery sessions, and real-time problem-solving discussions.
  • Manage assigned project responsibilities, monitoring timelines, scope, and budget to support successful delivery.
  • Prepare client-facing reports, proposals, presentations, and supporting technical or process documentation.
  • Collaborate with engineers, developers, legal professionals, and other cross-functional stakeholders to deliver effective solutions.
  • Build expertise in legal technology, workflow automation, system integrations, and emerging trends while identifying opportunities for innovation.
  • Contribute to the continuous improvement of consulting methodologies, tools, and best practices.

  Requirements:

  • Bachelor’s degree in Business, Finance, Legal Studies, Management Information Systems, Computer Science, or a related discipline.
  • At least 3 years of experience in consulting, legal operations, business analysis, process automation, or a related field.
  • Strong analytical and problem-solving abilities, particularly when working with business processes, systems, and operational challenges.
  • Ability to communicate complex concepts clearly and effectively in both written and verbal formats.
  • Experience creating process documentation, workflow diagrams, requirements, and solution specifications.
  • Ability to translate business requirements into technical specifications, system configurations, or workflow solutions.
  • Proficiency with productivity and documentation tools such as Excel, PowerPoint, Word, Visio, or Lucidchart.
  • Strong technical aptitude and willingness to learn and work with no-code and low-code workflow platforms.
  • Entrepreneurial, adaptable, and proactive mindset, with the ability to take ownership in a fast-paced environment.
  • Demonstrated leadership through academic, professional, extracurricular, or community experiences.
  • Comfortable working collaboratively in a remote-first environment with distributed teams and enterprise clients.
  • A genuine interest in legal technology, legal operations, enterprise workflow automation, and digital transformation.
  • Experience working with legal departments or related business functions is a plus.
  • Familiarity with platforms such as TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean is an advantage.
  • Relevant internship or early-stage startup experience is desirable.

  Benefits:

  • Opportunity to work on innovative legal technology and workflow automation projects with enterprise clients.
  • Exposure to corporate legal departments, legal operations, automation, and digital transformation.
  • Collaborative, remote-first working environment.
  • Mentorship and guidance from experienced consultants and senior leaders.
  • Opportunity to develop expertise across no-code/low-code platforms, workflow design, and legal technology.
  • Meaningful ownership of client engagements and opportunities to contribute to a high-growth technology consulting environment.
  • Equal opportunity workplace committed to diversity, inclusion, and fair consideration of qualified candidates.