Business Analyst
About the role
Job Description
CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.
CI Azumano is seeking a Business Analyst to support our growing team. This position is remote.
This role is ideal for an individual passionate about establishing disciplined business processes, documenting those processes, measuring the performance of processes, and guiding the organization using a disciplined analysis process to make optimal business decisions. The candidate will work closely with stakeholders to gather requirements, develop solutions, and ensure the quality and effectiveness of organizational business process and decisions that support travel operations. This position demands strong analytical, communication (written and oral), and consultative approaches to business process optimization.
This is a full-time employment opportunity, and the candidate MUST be a U.S. Citizen or permanent resident.
Responsibilities include, but are not limited to
- Collect, review, analyze, manage, system and user requirements from executive leadership and translate them into documentation, presentations, or draft analysis.
- Analyze business processes for gaps and document those gaps using Standard Operating Procedures or workflow diagrams.
- Leverage analytical techniques such as Return on Investment, Business Case Analysis, Decision Analysis and Resolution (DAR) to facilitate optimal business decisions within the organization.
- Experienced in creating diagrams such as activity diagrams, flow diagrams, etc.
- Research solutions to increase work efficiency.
- Ability to operate in a complex environment of multiple projects and stakeholders and to participate in several projects simultaneously.
- Knowledge of the partner and product lifecycle process.
- Perform solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)
- Ensures that delivery of project requirements meets the requirements defined by the business customer
- Establishes knowledge of client business challenges and priorities to translate into opportunities
- Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
- Help deliver presentations to clients and management teams.
- Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
- Improve systems or processes to enhance efficiency and effectiveness.