Binance Accelerator Program - UX Researcher (Non-technical)
About the role
About Binance Accelerator Program
Binance Accelerator Program is a concise 3-6 months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.
Who may apply
Currently a Bachelors students who can work 5 days per week for a period of 6 months.
Team Introduction
The Central Product Team at Binance is where innovation meets user experience. We're shaping the core platforms and services that support Binance’s global ecosystem, optimizing user interactions, and enhancing operational efficiency. If you're passionate about building scalable, secure solutions that drive crypto adoption, join us and be part of a team that's redefining the digital asset experience.
Responsibilities
- Responsible for the experience of product functionality and processes
- Provide experience reports from the user's perspective to help the product team improve the user experience
- Assist new users in resolving issues during the onboarding process
Requirements
- Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
- Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate
- Able to collaborate effectively across multiple business units
- Good customer service awareness
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders