Bilingual Account Manager, French (UK)
About the role
Description
Keeper is hiring a driven, bilingual Account Manager (French speaking) to join a high producing team within our global B2B sales division. Qualified candidates must permanently reside in the UK. This is a fully remote position for those residing in the UK.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organisations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.
About the Role
Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts.
Responsibilities
- Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows
- Carry a revenue quota to meet or exceed sales targets within assigned accounts
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
- Communicate with French and English speaking customers, both verbally and in writing
- Work with clients to negotiate contract renewals, cross-sells and upsells
- Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
- Understand and navigate account procurement practices to negotiate licensing contracts
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our