Benefits Specialist

Accountabilities:

• • Serve as the primary point of contact for employees and managers regarding benefits programs, policies, eligibility, enrollment, and coverage questions.
  • Guide new employees through benefits onboarding and support exiting employees through the benefits offboarding process.
  • Provide information and assistance related to medical, dental, vision, 401(k), and ancillary insurance programs.
  • Track employee eligibility and coordinate with benefits providers and insurance teams to resolve enrollment, coverage, and service issues.
  • Review benefits invoices and communicate with external benefits providers as needed to address discrepancies or questions.
  • Maintain accurate benefits records in the HRIS and ensure enrollments and employee information remain up to date.
  • Run HRIS reports and provide accurate benefits data and transaction support for HR activities.
  • Coordinate Open Enrollment activities, including working with third-party benefits vendors to prepare reports and data for the annual benefits planning and RFP process.
  • Maintain ACA resolutions throughout the year and ensure benefits records are accurate so that year-end 1095-C forms are properly generated and distributed.
  • Monitor and manage the benefits and dependent verification inbox, ensuring employee inquiries are addressed promptly.
  • Participate in employee engagement initiatives and contribute to HR special projects as assigned.
  • Identify opportunities to improve benefits processes, systems, and employee support while contributing to a collaborative, service-oriented team environment.
  • Perform other related duties and responsibilities as required.

  Requirements

  • At least 3 years of experience managing employee benefits in a fast-paced, high-growth environment or equivalent experience.
  • Strong knowledge of benefits administration, customer service, health plans, and insurance carrier coordination.
  • Experience building effective working relationships with hiring managers, business leaders, employees, and external benefits providers.
  • Hands-on experience with Human Resources Information Systems (HRIS), preferably Paylocity or a similar platform.
  • Understanding of HR concepts, principles, and practices, as well as applicable federal, state, and local employment laws and regulations.
  • Strong organizational skills with the ability to manage multiple projects, deadlines, and priorities simultaneously.
  • Excellent attention to detail, logical problem-solving abilities, and a focus on achieving measurable results.
  • Strong written communication skills and the ability to communicate benefits information clearly and effectively.
  • Excellent time management and multitasking skills, with the ability to work effectively within tight timelines.
  • Proactive, self-directed approach with a strong work ethic, sense of urgency, and willingness to take ownership of tasks.
  • Proficiency with Microsoft Office, including SharePoint, Outlook, Word, Excel, and PowerPoint.
  • Ability to collaborate effectively as part of a fully remote team.
  • Bachelor’s degree in any field.
  • Must be legally authorized to work in the United States without requiring employer sponsorship now or in the future.
  • Ability to work for extended periods at a desk and computer, with occasional lifting of up to 25 pounds.

  Benefits

  • Full-time employment.
  • Fully remote work within the United States.
  • Opportunity to work within a small, agile, and collaborative team environment.
  • Opportunity to contribute to employee engagement initiatives and HR projects.
  • Exposure to benefits administration, HRIS operations, vendor management, Open Enrollment, and ACA compliance activities.