Audience Marketing Manager, Court Reporter Community

Accountabilities:

• • Serve as the embedded marketing lead for the Provider and recruiting team, aligning marketing initiatives with shared growth, acquisition, and retention goals.
  • Develop and execute multi-channel recruitment campaigns across email, paid media, organic content, partnerships, and other relevant channels to convert court reporters into applicants and network members.
  • Build and manage lifecycle journeys covering onboarding, activation, engagement, re-engagement, and win-back communications.
  • Develop community-building initiatives such as ambassador programs, peer spotlights, referral programs, and loyalty initiatives.
  • Represent the organization at court reporter conventions and industry events, building relationships while capturing photo and video content for marketing campaigns.
  • Partner with Operations to understand retention drivers, identify audience needs, and translate insights into targeted marketing programs.
  • Define, monitor, and report on KPIs across the acquisition and retention funnel.
  • Use segmentation, A/B testing, and performance data to continuously improve campaign effectiveness and audience engagement.
  • Collaborate closely with cross-functional teams to ensure campaigns, communications, and community programs are aligned with operational priorities.

  Requirements:

  • 5–7 years of marketing experience with hands-on ownership of multi-channel campaigns, including email, content, paid media, and lifecycle marketing.
  • Proven track record of developing and managing lifecycle campaigns while owning growth and retention metrics.
  • Proficiency with marketing automation and CRM platforms such as HubSpot, including segmentation, campaign management, and reporting.
  • Strong writing skills and the ability to communicate with empathy and authenticity to a specific professional audience.
  • Data-driven mindset with comfort working with funnel metrics, campaign analytics, experimentation, and A/B testing.
  • Strong cross-functional collaboration skills, particularly when partnering with operations, recruiting, or other audience-facing teams.
  • Comfortable traveling to industry events and conventions and creating photo or video content on site.
  • Experience marketing to supply-side, provider, or professional communities is a plus.
  • Familiarity with the legal industry or court reporting is desirable.
  • Experience developing community, ambassador, referral, or loyalty programs is an advantage.

  Benefits:

  • Fully remote position based in the United States.
  • Competitive annual base salary of $120,000–$140,000, with growth potential.
  • Stock options, providing an opportunity to participate in the organization's growth.
  • Premium medical, dental, and vision coverage, including plans with 100% of premiums covered for some options.
  • Flexible paid time off.
  • Home office setup support.
  • Monthly stipend to help offset internet and phone expenses.
  • 401(k) plan.
  • Wellness and mental health benefits for employees and their families.
  • Opportunity to shape community growth and marketing programs within a rapidly expanding technology environment.
  • Exposure to industry events and opportunities to build relationships within the court reporting community.