Audience Development Specialist I

Job Summary

This role provides administrative support to global audience development and media relations teams, ensuring the efficient coordination of day-to-day activities, communications, and operational processes. Responsibilities include maintaining records and documentation, preparing reports and materials, and supporting workflow administration across multiple teams and stakeholders. The role helps ensure information is accurate, organized, and accessible, while supporting the smooth execution of departmental priorities in accordance with established policies, procedures, and timelines. Strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks are essential to supporting global team operations.

Essential Duties & Responsibilities

• Provide administrative support to global audience development and media relations teams, ensuring efficient day-to-day operations.
• Coordinate and manage administrative workflows, tracking assignments, deadlines, requests, and deliverables to support global team operations.
• Prepare, organize, and maintain records, reports, presentations, contact lists, and other departmental documentation.
• Assist with the scheduling, tracking, and administration of projects, campaigns, and team activities to support timely completion of deliverables.
• Monitor shared inboxes, coordinate correspondence, and route inquiries to appropriate team members.
• Maintain accurate data, databases, media lists, and tracking systems, ensuring information is current and readily accessible.
• Compile routine reports, metrics, and status updates to support team planning and operational needs.
• Ensure compliance with organizational policies, procedures, record-keeping standards, and data management requirements.
• Collaborate with colleagues across regions and functions to facilitate effective communication, information sharing, and workflow coordination.
• Perform other administrative and operational support duties as assigned.

Job Level Competencies

• Thorough knowledge of principles, theories and concepts in area of discipline. Competent in all job functions and has a general understanding of the industry’s practices, techniques and standards.
• Develops solutions for a variety of situations and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results.
• Work is performed independently and requires the exercise of judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.
• Collaborates with management and team members within the department/function and other areas of the organization. May represent department internally or externally.
• Actions may impact on the success of the overall department and/or the organization. Failure to a