Atendimento Publicitário (Demandas e Prazos)

Accountabilities

• • Manage client demands: Monitor daily requests, organize incoming jobs, and allocate them appropriately to the creative team.
  • Coordinate priorities and deadlines: Negotiate timelines and priorities with clients and internal teams whenever necessary, ensuring realistic and aligned delivery expectations.
  • Maintain clear communication: Serve as a communication bridge between clients, creative professionals, and other internal areas, ensuring information is accurate, complete, and easy to understand.
  • Monitor project schedules: Track timelines and deliverables, proactively identifying potential delays and following up to keep commitments on schedule.
  • Organize workflows: Ensure jobs reach the creative team with clear priorities, deadlines, and relevant information.
  • Support remote collaboration: Maintain an efficient flow of communication and coordination across distributed teams.
  • Drive accountability: Take ownership of assigned activities and follow deliveries through to completion.

  Requirements

  • Project management tools: Experience using tools such as Jira, Asana, Trello, Monday, or similar platforms.
  • Client relationship experience: Previous experience in customer service, account management, client relations, or a similar role.
  • Communication: Strong verbal and written communication skills, with the ability to convey priorities and deadlines clearly.
  • Organization: Excellent time-management and organizational skills, with the ability to manage multiple demands simultaneously.
  • Autonomy: Responsible and proactive approach, with the ability to work independently and ensure commitments are fulfilled.
  • Collaboration: Comfortable working collaboratively with creative and multidisciplinary teams in a remote environment.
  • Adaptability: Curious mindset and willingness to continuously learn and adapt to new tools and workflows.
  • Preferred: Previous experience in advertising agencies, particularly in client servicing or account management.
  • Preferred: Familiarity with Artificial Intelligence tools and their applications in marketing or creative workflows.
  • Preferred: Basic Excel skills and familiarity with project management platforms such as Monday or Asana.

  Benefits

  • Fully remote work model in Brazil.
  • Autonomy in the execution and management of services.
  • Free access to the InquietaMENTE Knowledge Track for ongoing professional development.
  • Conexa partnership, including 2 free psychologist consultations and 2 free nutritionist consultations per month.
  • Wellhub (Gympass) partnership to support physical health and well-being.
  • 23 paid business days of annual recess, organized throughout the year.
  • Opportunity to work in an innovative environment combining advertising, creativity, technology, data, and AI.