Associate Project Manager, Sample Solutions

Accountabilities:

• • Support the end-to-end execution of low-to-mid complexity online sample and sample-driven market research projects, ensuring deadlines and quality standards are consistently met.
  • Coordinate project launch activities, confirm fieldwork readiness, and monitor projects throughout the fielding process.
  • Track key field performance indicators, including incidence, completion rates, quotas, respondent flow, and project timelines.
  • Conduct data checks and quality assurance reviews during fieldwork and take action when performance or quality issues arise.
  • Manage fieldwork closeout activities, including reconciliations and honorarium-related processes.
  • Maintain proactive and professional communication with clients, providing project updates and escalating risks or issues when appropriate.
  • Collaborate with Sales, Research Solutions, Programming, Operations, and other internal stakeholders to align project scope, requirements, timelines, and deliverables.
  • Assist with sample planning and quota structures, including click-balancing and sampling adjustments during fieldwork.
  • Troubleshoot field performance challenges, recommend corrective actions, and coordinate with third-party sample vendors to optimize respondent flow and quality.
  • Support revenue tracking, forecasting, invoice preparation, and reconciliation activities for assigned projects.
  • Ensure scope changes are properly documented, communicated, and reflected in project records.
  • Maintain accurate project documentation, reporting, and debrief materials throughout the project lifecycle.
  • Contribute to process consistency, operational compliance, and continuous improvement within the Sample Solutions function.

  Requirements:

  • At least 2 years of relevant project coordination or project management experience, ideally within market research, online sampling, sample operations, or a related environment.
  • Bachelor's degree or equivalent professional experience.
  • Understanding of market research fundamentals and primary research methodologies.
  • Strong written and verbal communication skills, with the ability to communicate clearly and professionally with clients, colleagues, and external partners.
  • Excellent organizational and time-management skills, with strong attention to detail.
  • Ability to manage multiple projects and competing priorities effectively in a fast-paced environment.
  • Strong analytical and problem-solving abilities, including the ability to interpret field performance data and identify potential issues.
  • Working knowledge of Microsoft Office Suite and Google Workspace.
  • Ability to work independently while collaborating effectively within a distributed, cross-functional team.
  • Experience working with online panels or third-party sample providers is a plus.
  • Familiarity with CRM, project management, or project tracking systems is advantageous.
  • Experience managing quotas, click-balancing, or complex targeting criteria is preferred.
  • Experience creating project documentation, process guides, or training materials is an advantage.
  • Strong English-language communication skills and the ability to listen, analyze information, organize thoughts, and communicate concise, professional responses.
  • Comfortable working extensively with computers and digital collaboration tools.
  • Reliable, consistent, and responsive in communication with colleagues, stakeholders, and management.
  • Open to receiving and providing constructive feedback in a professional and positive manner.
  • Able to work in accordance with established policies, procedures, and professional standards.

  Benefits:

  • Full-time opportunity with a remote working arrangement in India.
  • Opportunity to work on diverse market research and consumer insights projects with measurable business impact.
  • Exposure to project management, sample operations, research methodologies, client engagement, and data-driven decision-making.
  • Collaboration with cross-functional teams including Sales, Research Solutions, Operations, Programming, and external partners.
  • Opportunity to develop expertise in online sampling, quota management, field performance, and project delivery.
  • Fast-paced environment offering opportunities to take ownership and develop professionally.
  • Career growth opportunities within a growing consumer insights and digital marketing environment.
  • Collaborative workplace culture centered on teamwork, respect, ownership, innovation, and continuous learning.
  • Opportunity to build project management and stakeholder management skills while working on increasingly complex engagements.