Associate Program Director
About the role
Code for America is looking for a talented Associate Program Director (APD) who will serve as the primary delivery lead for individual projects within Code for America’s portfolio. APDs are accountable for ensuring projects are delivered with discipline, clarity, and impact — applying Code for America’s delivery standards while operating within a broader program and portfolio structure.
In this role, you’ll translate program strategy into execution, steward partner relationships, and ensure that cross-disciplinary teams are aligned and supported to deliver outcomes. You’ll also be expected to escalate delivery and partnership risks early — Program Directors are the first line of escalation and you’ll partner closely with Program Directors to diagnose issues, frame options, and resolve challenges, before they escalate further.
About the role:
The Associate Program Director plays a crucial role in supporting the success of Code for America's programs. The Associate Program Director will collaborate with Code for America’s cross-functional program, product, research, design, and engineering teams to execute bold strategies for Code for America’s digital service delivery that provide greater leverage for systems change. The Associate Program Director will also cultivate and grow strategically aligned relationships with external partners, government agencies, and direct service organizations. The ideal candidate will be a strategic thinker who is able to manage details with a consistent bias towards action and impact, and should be comfortable independently setting ambitious goals and working towards deadlines.
The Associate Program Director should be skilled at cultivating government partnerships, managing multiple deadlines and stakeholders, and facilitating alignment with cross-functional technology teams and other stakeholders. The Associate Program Director should also have a strong understanding of federal and state-administered safety net programs, along with an understanding of the on-the-ground realities of accessing benefits such as SNAP, Medicaid, TANF, WIC, EITC, or CTC. The ideal candidate will have some technical experience with digital services and a demonstrated interest in using technology to improve people's lives.
This role will report to the Director of Programs and is expected to travel no more than 25% of the time.
Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. We are currently hiring for multiple headcount with focus areas on Medicaid, SNAP, and Safety Net. We are looking for candidates with direct experience in