Associate Principal Consultant, Salesforce Business Analyst

Accountabilities:

• • Lead Salesforce business analysis, discovery, and requirements-gathering initiatives across business and technology teams.
  • Independently facilitate Discovery and Design Workshops to understand business processes, pain points, requirements, and desired outcomes.
  • Translate business requirements into scalable and configurable Salesforce solutions, including workflows, reports, custom objects, validation rules, and business processes.
  • Manage Salesforce projects across requirements gathering, planning, execution, scope management, stakeholder coordination, and delivery.
  • Develop and maintain comprehensive solution documentation, including process flows, data models, business requirements, and technical specifications.
  • Partner with design, development, QA, and technical teams to ensure business requirements are accurately translated into effective solutions.
  • Establish and maintain requirements management strategies covering elicitation, documentation, review, approval, prioritization, and change management.
  • Facilitate backlog grooming, requirements refinement, prioritization, and stakeholder approval activities within Agile delivery environments.
  • Monitor project scope against Statements of Work (SOWs), identify scope deviations, and support appropriate change control processes.
  • Collaborate with stakeholders to identify and resolve complex business and process issues, applying root cause analysis and structured problem-solving where required.
  • Support Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives.
  • Maintain clear and effective stakeholder communication throughout the Salesforce project lifecycle.
  • Ensure solutions address critical business operations, process requirements, and user needs while maintaining high-quality documentation for implementation, testing, deployment, and future enhancements.

  Requirements:

  • 9+ years of professional experience as a Salesforce Business Analyst, with strong hands-on expertise in business analysis, requirements gathering, process analysis, solution design, and stakeholder management.
  • Proven ability to independently lead Discovery and Design Workshops with business and technical stakeholders.
  • Strong experience translating complex business requirements into scalable Salesforce solutions and configurable functionality.
  • Demonstrated experience managing Salesforce projects end-to-end, from requirements and planning through execution, delivery, and stakeholder coordination.
  • Strong knowledge of Salesforce solution documentation, including process flows, data models, requirements specifications, and technical documentation.
  • Experience developing and maintaining structured requirements management strategies, including elicitation, documentation, review, approval, and change processes.
  • Strong understanding of backlog grooming, requirements prioritization, refinement, attributes, review, and approval practices.
  • Experience monitoring project scope against SOWs and supporting change control when requirements or delivery expectations evolve.
  • Strong experience working within Agile delivery environments and collaborating with cross-functional teams.
  • Excellent analytical, problem-solving, project management, stakeholder management, collaboration, and written and verbal communication skills.
  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • Experience with JIRA or equivalent Agile project management tools is an advantage.
  • Knowledge of Root Cause Analysis (RCA) and structured problem-solving is a plus.

  Benefits:

  • Opportunity to work in a senior Salesforce Business Analysis and consulting capacity with significant ownership across the project lifecycle.
  • Exposure to complex Salesforce transformation initiatives and cross-functional business and technology environments.
  • Opportunity to lead discovery and design workshops and influence scalable solution architecture and delivery.
  • Agile, collaborative, and dynamic working environment.
  • Professional growth through exposure to diverse business processes, stakeholders, and Salesforce solutions.
  • The source job description does not specify salary, healthcare, bonus, or other additional benefits.