Associate Merchant Risk Analyst

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values.

About the Role:

We are seeking a talented and motivated Merchant Risk Analyst who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

Sezzle currently partners with over 20,000 active merchants to offer their customers the ability to split orders into 4 interest-free payments over 6 weeks. As a Merchant Risk Analyst, you will be responsible for ensuring that none of our merchant partners are exhibiting behaviors that could negatively impact Sezzle or our customers.

We are looking for a teammate who can work full-time Tuesday through Saturday between 9:00 am - 5:30 pm - Central Time. This will be a salaried, contractor position.

What You'll Do:

• Actively analyze merchant applications by evaluating risk scores, products, and policies
• Investigate high-risk merchant account activity to minimize loss from fraud and reputational risks
• Communicate and coordinate processes between teams to refine the merchant approval process
• Write and execute queries in MySQL to analyze merchant information and performance metrics
• Analyze merchant reputational risk based on customer NPS reviews
• Work as a mediator between the Merchant Success and Support teams to resolve merchant risk-related issues and provide guidance on overall risk tolerance and policy
• Improve current merchant fraud detection framework to find fraud more effectively
• Perform extensive analysis on ways the merchant approval process can be streamlined and automated and challenge the status quo by working collaboratively, as well as independently, on projects focused on improving methods, policies, and internal tools.

What We Look For:

• Bachelor's degree from an accredited institution
• Minimum 1 year of experience in risk management, fraud or financial crime prevention operations
• Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment
• Work experience with MYSQL, PostgreSQL
• Attention to detail and ability to multitask
• Excellent problem-solving and analytical skills
• Strong business judgment and communication skills
• Ability to self-start and work with minimal supervision after training