Associate Forward Deployed Product Manager

About the Role

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.

In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products.

What You’ll Do

• Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
• Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
• Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
• Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
• Improve our playbooks for agent development and customer deployment

Why join as an Associate FDPM at Cresta?

• Differentiated career development:
• Get hands-on AI product experience building Agentic solutions using a cutting-edge tech stack
• Access to an accelerated timeline of customer-facing opportunities as an AI thought partner to executives & leadership
• Rotational opportunities:
• Launching solutions for mid-market to Fortune 500 companies across different verticals, gaining breadth & depth in industry knowledge and domain expertise
• Develop multiple functional strengths