Associate, Field Deployment Operations

ABOUT US

E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond. Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology.

OUR VALUES

• Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
• Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
• High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.
• Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.
• Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
• Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
• Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

The Deployment Associate at Radar plays a critical role in the successful deployment of RADAR technology in retail stores. A successful candidate will possess a combination of technical skills, attention to detail, and the ability to work effectively as part of a team. Deployment Associates at Radar are responsible for the end-to-end deployment lifecycle of a store portfolio within their region. This isn’t a handoff role. You’ll oversee your stores from start to finish: from coordinating with external partners before a technician sets foot on site, to ensuring the installations are completed on schedule, and completing a final QA assessment and sign-off.

Responsibilities:

Deployment Operations:

• Pre-Installation Coordination: Communicate with external partners and stakeholders to ensure alignment on tasks, timelines, and requirements for upcoming installations.
• Project Execution: Collaborate with the Deployment Lead, as well as Operations and Support teams, to ensure stores are completed efficiently and in line with Radar standards
• Feedback Loop: Serve as an invaluable resource to field crews, providing input and feedback on deployment procedures to improve our workflows

Quality Assurance:

• Conduct Checks: Perform quality checks on installations, both remotely and in-person, to confirm they meet Radar’s standards.
• Document Findings: Keep detailed records of any issues encountered and track them through resolution.
• Process Adherence: Ensure all deployment activities closely follow established procedures and guidelines.

Training and Development: