Associate Director, Speaker Programs

Position Summary

Natera is seeking an experienced and highly operational Associate Director, Peer-to-Peer Education & Speaker Programs to lead the strategy, governance, and execution of our enterprise-wide healthcare professional (HCP) education programs.

This role will serve as the central owner of Natera's peer-to-peer physician education platform across multiple business units and disease areas, ensuring programs are compliant, scalable, impactful, and aligned with commercial and educational objectives. The Associate Director will oversee all aspects of speaker program operations, including speaker identification and onboarding, contracting, training, compliance processes, field engagement, event execution, reimbursement, reporting, and continuous process improvement.

The ideal candidate brings deep expertise in speaker bureau and HCP education programs, combined with exceptional operational leadership and a proven ability to build systems, processes, and governance frameworks that scale. This individual will partner closely with Marketing, Medical Affairs, Sales, Compliance, Legal, Finance, and physician thought leaders to deliver high-quality educational experiences while maintaining the highest standards of compliance and operational excellence.

Key Responsibilities

Program Strategy & Governance

• Lead the development, management, and continuous improvement of Natera's enterprise-wide peer-to-peer education and speaker program strategy.
• Establish governance frameworks, operating models, and standardized processes that support scalable and compliant program execution across all business units.
• Develop and maintain program policies, SOPs, training materials, playbooks, and operational documentation.
• Ensure consistent program standards while supporting the unique needs of individual product lines and disease states.
• Serve as the internal subject matter expert on speaker program best practices, operations, and compliance.

Speaker Lifecycle Management

• Oversee the end-to-end speaker lifecycle, including nomination, vetting, onboarding, contracting, credentialing, training, annual recertification, and performance management.
• Partner with commercial and medical stakeholders to identify, develop, and maintain a high-performing physician speaker faculty.
• Manage speaker profiles, engagement history, utilization metrics, training records, and program participation.
• Serve as a primary point of contact for speaker-related inquiries and issue resolution.

Compliance & Financial Oversight

• Partner closely with Compliance and Legal teams to ensure adherence to all applicable healthcare regulations, company policies, and industry standards.
• Manage processes related to fair market value (FMV) assessments, HCP contracting, documentation requirements, and audit readiness.
• Oversee honoraria, expense reimbursement, and payment workflows in partnership with Finance and Accounts Payable.
• Ensure all program activities meet regulatory, compliance, and documentation requirements.

Program Operations & Process Excellence

• Design, implement, and continuously improve operational processes that support speaker program execution at scale.
• Develop efficient workflows that streamline program requests, approvals, scheduling, contracting, event execution, reimbursement, and reporting.
• Create scalable systems and tools that improve efficiency, consistency, compliance, and stakeholder experience.
• Ensure seamless coordination across Marketing, Medical Affairs, Sales, Compliance, Legal, Finance