Associate Director, Neuroscience Priority Accounts

Accountabilities:

• • Lead strategic account management activities across priority healthcare systems, academic centers, hospitals, and affiliated organizations within the assigned New England territory.
  • Champion institutional advocacy to support formulary adoption and appropriate use of approved neuroscience products.
  • Build and maintain trusted relationships with senior leaders and key decision-makers across sophisticated healthcare accounts.
  • Develop, execute, and continuously refine strategic account plans aligned with customer priorities and broader business objectives.
  • Create and implement short- and long-term engagement strategies with key opinion leaders and other influential stakeholders.
  • Identify evidence gaps related to products and disease education through appropriate engagement with healthcare thought leaders.
  • Partner with administrative, clinical, operational, and financial stakeholders to improve care pathways, treatment protocols, workflows, and patient access.
  • Apply knowledge of healthcare market dynamics, reimbursement models, and access trends to identify opportunities and inform strategic decisions.
  • Develop tailored, institution-specific strategies in collaboration with local and cross-functional partners.
  • Lead cross-functional teams in aligning priorities, updating business plans, and achieving objectives across priority accounts.
  • Conduct regular customer needs assessments and translate insights into actionable recommendations, innovative solutions, and new opportunities.
  • Provide significant customer-facing engagement while coordinating effectively across functions such as Marketing, Medical, Market Access & Reimbursement, and Sales Leadership.
  • Monitor account performance and market developments to ensure strategies remain aligned with evolving customer and healthcare ecosystem needs.

  Requirements:

  • Bachelor’s degree from an accredited four-year college or university required.
  • 8+ years of experience in pharmaceutical, biotechnology, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex industries where field leadership and customer engagement are important.
  • At least 3 years of experience managing complex strategic accounts, ideally involving large academic medical centers, hospitals, or sophisticated healthcare systems.
  • At least 2 years of experience in project management and translating strategic priorities into effective execution.
  • Recent U.S. healthcare experience within the past five years, with a strong understanding of healthcare ecosystems and institutional decision-making.
  • Demonstrated ability to develop and execute strategic account plans while working effectively within a complex, matrixed organization.
  • Strong business acumen, customer insight, strategic thinking, and cross-functional collaboration skills.
  • Ability to engage credibly with clinical, administrative, operational, financial, and executive stakeholders.
  • Strong analytical and problem-solving capabilities, combined with effective digital and technology engagement skills.
  • Prior experience with neuroscience or assigned priority accounts is preferred.
  • Experience spanning at least two cross-functional disciplines, such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership, is desirable.
  • Must reside within the assigned territory or within a reasonable daily commuting distance of approximately 100 miles from the territory border.
  • Ability and willingness to travel approximately 60–80% across a broad geographic territory, including travel by car and air.
  • A valid, unrestricted driver's license is required, as driving is an essential function of the position.
  • Ability to successfully complete required initial training, including home study, within the specified training schedule.
  • Visa sponsorship is not available for this position, and relocation support is not offered.

  Benefits:

  • Salary: $168,000–$312,000 per year.
  • Performance-based cash incentive opportunity.
  • Eligibility for annual equity awards depending on role level.
  • Comprehensive medical, life, and disability benefits.
  • 401(k) retirement plan with employer contribution and matching.
  • Generous paid time off, including vacation, personal days, holidays, and other eligible leave.
  • Field-based and remote work structure within the assigned geography.
  • Opportunity to work on strategic healthcare initiatives supporting access to innovative neuroscience treatments.
  • Collaborative, cross-functional environment with exposure to senior healthcare stakeholders and multidisciplinary teams.
  • Support for reasonable workplace accommodations where applicable.