Associate Account Director, Australia (Canberra based)

What You’ll Do

Customer Relationship Support:

• Assist in prospecting and acquiring new clients aligning client’s cybersecurity needs with Recorded Future’s solutions.
• Identify opportunities for growth within existing accounts, such as upgrades, renewals, and cross-sells, and support tracking these opportunities in Salesforce.
• Collaborate with internal teams (e.g., Account Directors, Customer Success) to ensure customers receive the full value of Recorded Future’s solutions.

New Business Development Support:

• Assist in prospecting and outreach to potential new clients, aligning their cybersecurity needs with Recorded Future’s offerings.
• Support with solution demonstrations and sales presentations, learning how to effectively communicate the value of Recorded Future’s products to prospective customers.
• Work with channel partners to help identify new business opportunities and expand the customer pipeline.

Sales Execution Support:

• Help develop and present sales proposals that align with customer needs and objectives, learning how to craft persuasive business cases.
• Assist in the negotiation process and closing of deals, providing support throughout the sales cycle.
• Track and manage sales activities within Salesforce, ensuring accurate forecasts and opportunity updates.

What You’ll Bring

Experience & Qualifications:

• 0-2 years of experience in sales, customer service, or related roles, ideally in the technology or cybersecurity industries.
• Strong interest in cybersecurity and sales, with a desire to grow within the industry and learn about Recorded Future’s solutions.
• Excellent communication skills, with the ability to engage effectively with customers and internal teams.

Skills & Abilities:

• Self-motivated and eager to learn, with a passion for sales and customer success.
• Problem-solving and critical thinking skills, with the ability to understand customer needs and support solution development.
• Organizational skills and the ability to manage multiple tasks while staying focused on details.
• Familiarity with Salesforce and Google Suite.
• Team-oriented with a collaborative attitude and a focus on contributing to team success.

Preferred Qualifications

• Bachelor’s degree or equivalent work experience.
• Ability to travel up to 20% (if needed).