Analista de Infraestrutura de TI - Microsoft

Accountabilities:

• • Administer, support, and continuously improve Microsoft infrastructure environments for corporate operations and customers.
  • Manage Windows Server environments, ensuring availability, performance, stability, and appropriate configuration.
  • Administer Active Directory, DNS, DHCP, File Server, Print Server, and related Microsoft services.
  • Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive.
  • Administer Microsoft Entra ID, including users, groups, synchronization, licensing, authentication, and access management.
  • Support Microsoft Azure environments, including virtual machines, virtual networks, storage, and identity services.
  • Administer virtualized environments using VMware vSphere/ESXi.
  • Monitor infrastructure consoles, investigate alerts, perform troubleshooting, and act proactively to prevent incidents.
  • Handle technical incidents and provide advanced support for Microsoft infrastructure environments.
  • Use PowerShell to automate administrative tasks, provisioning, information gathering, reporting, and routine operations.
  • Coordinate with monitoring and customer-support teams, communicate actions taken, and escalate issues to appropriate technical teams.
  • Interact with customers, internal teams, and technology suppliers to resolve technical requests and incidents.
  • Create and maintain technical documentation and ensure infrastructure information remains accurate and traceable.
  • Participate in infrastructure deployment, migration, optimization, and continuous-improvement projects.
  • Participate in on-call rotations when required.

  Requirements:

  • Higher education completed or in progress in Information Systems, Computer Science, Computer Networks, or a related field.
  • Professional experience administering Microsoft environments in production.
  • Hands-on experience with Windows Server, Active Directory, Microsoft 365, and Microsoft Entra ID.
  • Experience with Windows Server 2016, 2019, and 2022.
  • Strong knowledge of Active Directory, including users, groups, GPOs, OUs, permission delegation, and password policies.
  • Experience administering Microsoft 365 services such as Exchange Online, Teams, SharePoint Online, and OneDrive.
  • Knowledge of Microsoft Azure, particularly virtual machines, networking, storage, and identity.
  • Experience with VMware vSphere/ESXi virtualization environments.
  • Experience working with hybrid infrastructure combining on-premises and cloud environments.
  • Knowledge of DNS, DHCP, NTFS, permissions, quotas, TCP/IP, VLANs, and firewalls.
  • Practical PowerShell knowledge for Windows Server, Active Directory, Microsoft 365, Entra ID, and Azure administration and automation.
  • Experience creating, interpreting, and maintaining scripts for provisioning, reporting, information collection, and administrative automation.
  • Familiarity with infrastructure monitoring tools such as Zabbix or similar platforms.
  • Experience supporting corporate and customer-facing technology environments.
  • Knowledge of corporate backup solutions; Veeam Backup & Replication is considered an advantage.
  • Strong analytical and troubleshooting capabilities, with a structured approach to problem solving.
  • Good technical and interpersonal communication skills.
  • Strong organization, documentation, collaboration, initiative, and sense of responsibility.
  • Ability and willingness to continuously learn new technologies and infrastructure practices.
  • Certifications such as AZ-900, AZ-104, MS-102, SC-900, ITIL Foundation, or VMware VCP are considered valuable.

  Benefits:

  • Fully remote work opportunity.
  • Monday to Friday schedule, from 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM.
  • Health insurance.
  • Dental insurance.
  • Pharmacy benefits.
  • Life insurance.
  • Transportation allowance.
  • Meal/food allowance.
  • Education assistance.
  • Complimentary internet service.
  • School-material assistance.
  • Maternity support allowance.
  • Childcare assistance.
  • Support for employees with children with disabilities.
  • Psychological support and wellbeing programs.
  • Profit-sharing program (PPR).
  • Long-service recognition award.
  • Birthday gift.
  • Company-provided equipment and uniforms.
  • Employee partnerships and discounts on services.
  • Opportunities to participate in technology projects, infrastructure evolution, and professional development.
  • All opportunities are open to people with disabilities (PwD).