Algotale - SCOM Consultant(Delphi)

Accountabilities:

• • Design, architect, deploy, and administer Microsoft System Center Operations Manager (SCOM) solutions for enterprise environments.
  • Lead end-to-end SCOM implementations, including planning, installation, configuration, migration, upgrades, and ongoing administration.
  • Configure and manage Management Groups, Management Servers, Gateways, Web Console, Reporting, and Data Warehouse components.
  • Develop monitoring strategies aligned with business, infrastructure, and operational requirements.
  • Implement proactive monitoring for Windows Server, Linux, VMware, SQL Server, Exchange, Active Directory, Azure, and business-critical applications.
  • Configure alerts, notifications, dashboards, distributed applications, and service-level monitoring to improve infrastructure visibility.
  • Deploy, configure, maintain, and customize Microsoft and third-party Management Packs, including monitors, rules, discoveries, views, dashboards, and reports.
  • Develop custom monitoring solutions using PowerShell, WMI, SNMP, and scripting technologies.
  • Monitor SCOM health and performance, identify infrastructure optimization opportunities, and contribute to capacity planning.
  • Troubleshoot and resolve SCOM infrastructure issues, agent failures, alert storms, monitoring gaps, and other operational incidents.
  • Manage SCOM agents throughout their lifecycle, including deployment, upgrades, maintenance, and troubleshooting.
  • Perform SCOM patching, health checks, upgrades, performance tuning, and preventive maintenance.
  • Develop custom reports and dashboards using SCOM Reporting and Power BI integrations.
  • Automate operational activities using PowerShell and System Center components to improve efficiency and reliability.
  • Integrate SCOM with ticketing and ITSM platforms such as ServiceNow.
  • Prepare technical documentation, operational runbooks, and knowledge-transfer materials while supporting customer-facing engagements.

  Requirements:

  • 5+ years of hands-on experience with Microsoft SCOM, with proven experience supporting enterprise-scale monitoring environments.
  • Demonstrated experience with end-to-end SCOM architecture, implementation, migration, administration, troubleshooting, and operational support.
  • Strong expertise with SCOM 2016, 2019, and/or 2022.
  • Solid experience designing and customizing Management Packs, including monitors, rules, discoveries, views, dashboards, and reports.
  • Strong knowledge of Windows Server, Active Directory, DNS, DHCP, IIS, SQL Server, and Azure services.
  • Practical experience monitoring Linux/Unix systems through SCOM.
  • Strong PowerShell scripting and automation capabilities.
  • Experience with SCOM reporting, dashboards, performance tuning, and enterprise monitoring best practices.
  • Experience managing large-scale environments with thousands of monitored devices.
  • Understanding of ITIL processes and operational service management principles.
  • Familiarity with SCCM/MECM, SCVMM, Orchestrator, or other System Center technologies is a plus.
  • Experience integrating SCOM with ServiceNow or other ITSM platforms is advantageous.
  • Exposure to Azure Monitor, Log Analytics, cloud monitoring, and hybrid monitoring architectures is preferred.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Microsoft certifications related to System Center, Azure, or Windows Server are desirable.
  • Strong troubleshooting, analytical, and problem-solving skills, with the ability to diagnose complex infrastructure issues.
  • Excellent communication and stakeholder-management skills, including the ability to explain technical issues clearly.
  • Ability to work independently, manage priorities, and take ownership of enterprise monitoring environments.
  • Strong documentation, knowledge-transfer, and customer-facing capabilities.

  Benefits:

  • 100% remote position.
  • Work from anywhere in India.
  • Full-time employment opportunity.
  • Opportunity to work on large-scale enterprise monitoring environments and complex Microsoft infrastructure.
  • Exposure to SCOM architecture, automation, cloud and hybrid monitoring, ITSM integrations, and multiple enterprise technologies.
  • Opportunity to contribute to monitoring strategy, operational efficiency, and continuous infrastructure improvement.