Nice
AI Forward Deployed Engineer
engineeringfull-timeUSA - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role
About the Role
A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer solution architecture.
Key Responsibilities
- Design, prototype, and operationalize AI agents that integrate with enterprise systems
- Deliver scalable customer self-service experiences powered by intelligent virtual agents
- Translate complex business challenges into intelligent automation solutions across voice and digital channels
- Work directly with customers and internal stakeholders on solution architecture
- Collaborate across full-stack development, AI agent architectures, APIs, and integrations
Required Expertise
- Deep technical expertise in full-stack development
- AI agent architectures and conversational automation
- API design and enterprise system integrations
- Omnichannel engagement capabilities
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